New Client Info

If you are new to The Parent Pilot, here is flight information to help you to get started with your counseling experience.

Get in Touch

By Phone

To schedule an appointment at any of The Parent Pilot locations, call us.



This does not guarantee an appointment. You will receive a call back regarding your request

Schedule an Appointment

Insurance and Fees

• Most medical insurance cover the costs for counseling. Your co-pay will vary depending on your provider and your plan.
• Private (self) pay is an option at a fee of $125 per session

The Parent Pilot therapists accept a variety of medical insurance plans to help you with the cost of counseling. Depending on the counselor, the follow plans are accepted:


BlueCross/BlueShield of GA

United Healthcare

New Client Forms

If you are visiting The Parent Pilot for the first time, there is information we will need to gather from you and disclosures you will be asked to read and acknowledge.  You can save time at our offices by reviewing and completing these forms in advance of your initial visit.


These important forms explain your rights and terms you should be aware of. Please read them carefully. These are for you to keep – you do not need to bring them with you:

HIPAA Statement and Notice of Privacy Practices
Statement of Understanding and Terms of Service

You will be required to complete the Client Information form and one of the following Intake forms before your first session. Completing these forms in advance of your visit and bringing them with you will save you time at our offices:

2020 Client Information Form

Please select the form that corresponds to the type of counseling you are seeking:

CLIENT Form – Adult Individual Counseling
CLIENT Form – ADOLESCENT Individual Counseling


Q: How does psychotherapy or counseling help?

Many, many clinical research studies have validated that psychotherapy is generally effective in helping people of all ages to improve their emotional well-being, enhance their way of relating to other people, and make desired changes in behavior. There are a number of ways that psychotherapy or counseling helps. Psychotherapy provides a caring, confidential environment in which to talk about your current concerns and reflect on desired life changes. Additionally, your therapist can help you to understand how patterns of thinking, feeling, and behaving have developed overtime, and suggest specific changes to help you lead a more fulfilled life.

Q: What should I expect at my first session?

New clients are encouraged to arrive 15 minutes early for their first appointment in order to complete the required registration and information forms. At your first appointment, your therapist will want to understand your most pressing concerns. Additionally, he or she will ask you about other areas of your life that may be relevant to your overall well-being. Generally, within the first session or two your therapist will design an individualized treatment plan with you that describes your goals and the plan to meet those goals.

Q: How long do I need counseling?

The length of time you will require services depends upon the number and kind of goals that you set, and is always your decision. Many clients find that they can meet their goals within a few months of treatment. Your mental health professional will work with you to design a treatment plan based on your goals and will periodically check in with you to identify your progress and any additional goals that have surfaced. Some clients choose to participate in ongoing therapy. They find that with its many opportunities for personal growth, psychotherapy may continue to benefit them even after meeting their initial goals.

Q: How do services intended for a child or adolescent differ from adult therapy?

Children and adolescents’ benefit from learning insights and coping skills that are presented by the therapist in an age-appropriate manner. In addition to working one-to-one with a child or adolescent, therapists may seek input from important adults, such as parents, caregivers and teachers. Mostchild/adolescent mental health professionals will coach parents on how best to address the needs of a child struggling with behavioral or emotional issues.

Q: How do I know if my insurance will cover services at The Parent Pilot?

The Parent Pilot is eligible to receive payment from most insurance plans, including most HMOs and Preferred Provider Organizations (PPOs). Our services are generally eligible for FSA and HSA reimbursement.  Potential patients can usually obtain coverage and benefit information by calling their insurance company. Some companies require preauthorization to obtain the maximum benefits. Ultimately, patients are financially responsible for services received, our staff can assist in clarifying benefit information.

Q: What hours are available for appointments?

Appointments are available Monday through Saturday, days and evenings at all sites. Generally, as a new patient, you will have the opportunity to speak with the specific mental health professional to whom you have been referred prior to setting the first appointment. This allows you to discuss that clinician’s current hours of availability and ask any other questions you may have about services offered.

Q: What are the theoretical frameworks used in therapy?

The following approaches and treatment orientations are used:

- Cognitive-Behavioral psychotherapy
- Mindfulness-based cognitive therapy
- Solutions-focused
- Solutions-focused brief therapy

Records Requests

To request records for services received at any of our locations, we must have a signed written release of information
from the patient or legal representative.


Once completed, contact your specific provider, or contact our central office at (678) 310-9225

Ready to Get Started with Counseling?


Talk To Us

For more information on our course offerings:
please email us at or call us at 678-888-6147.